A Medical Review Officer (MRO) is a person who is a licensed physician and who is responsible for receiving and reviewing laboratory results generated by an employer's drug testing program and evaluating medical explanations for certain drug test results.
As the MRO, we act as an independent and impartial "gatekeeper" and advocate for the accuracy and integrity of the drug testing process. MRO Physicians provide quality assurance review of the drug testing process for the specimens under their purview, determine if there is a legitimate medical explanation for laboratory confirmed positive, adulterated, substituted and invalid drug test results, and ensure the timely flow of test result and other information to employers and protect the confidentiality of the drug testing information.
Cynergy is an independently owned and operated physician practice. To learn more about the importance of an independent MRO, click here.